Warranty Policy
Last updated: August 14, 2026
1. Warranty Coverage Period
YIBOSHI provides a 12-month limited warranty covering the product from the date of delivery to the original end-user purchaser, unless a longer period is mandated by applicable law or explicitly stated on the product page.
2. What Is Covered
This warranty covers confirmed defects in materials or workmanship resulting from normal use in accordance with the product label and user manual. Depending on the specific issue, covered components may include:
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Watch body and display screen
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Buttons and charging function
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Original charging cable and accessories
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Inflatable cuff, pump, and sensors (where applicable)
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Other original included accessories
3. How to Make a Warranty Claim
To make a claim under this warranty:
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Contact support@yiboshi-us.com within the warranty period.
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Provide your order number, product model, serial number (if available), and a clear description of the issue.
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Include photos or video showing the problem and any error messages displayed.
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Complete any reasonable troubleshooting steps requested by our support team.
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Do not return any product without first receiving written authorization and return instructions from our support team.
4. Available Remedies
For an approved warranty claim, YIBOSHI may, at its discretion:
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Provide troubleshooting assistance or replacement parts.
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Repair the product where practical.
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Replace the product with a new or functionally equivalent unit.
The specific remedy will be determined based on the confirmed issue, product availability, applicable law, and practical service considerations. Replacement of a product does not automatically extend the original warranty period unless required by applicable law.
5. Warranty Shipping
For approved warranty claims, YIBOSHI will provide prepaid return shipping instructions when the product must be returned to us. We will cover standard shipping costs for the approved replacement or accessory. Please do not send any product without prior authorization from our support team.
6. What Is Not Covered
This warranty does not cover:
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Accidental damage, including drops, crushing, impact, exposure to fire, extreme heat or cold, or other external causes.
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Damage caused by water, liquid, steam, swimming, bathing, showering, or excessive sweat exposure beyond the product's stated water resistance rating.
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Misuse, improper storage, use outside the stated wrist-size or environmental range, or failure to follow the user manual instructions.
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Damage caused by unauthorized modification, improper repair or disassembly, use of incompatible chargers, or third-party accessories not approved by YIBOSHI.
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Loss, theft, or cosmetic damage such as scratches, dents, or discoloration that does not affect product functionality.
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Normal battery capacity decline over time or consumable wear and tear.
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Fraudulent claims, altered serial numbers, or lack of reasonable proof of purchase.
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Issues caused by unsupported devices, operating systems, networks, or third-party services rather than the product itself.
7. Issues Upon Arrival and Missing Items
If your product arrives damaged, nonfunctional, incorrect, or missing components, please contact us within 7 calendar days of delivery. After verification, we will provide an appropriate replacement, missing accessory, or refund in accordance with our Refund Policy.
8. Consumer Rights
This Limited Warranty gives you specific legal rights, and does not reduce any rights that cannot be waived or limited under applicable consumer protection laws. Any implied warranties, where applicable, are limited only to the extent permitted by law.
9. Warranty Contact
For warranty claims or questions regarding this policy:
Email: support@yiboshi-us.com
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