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For Faster Support, Include

• Order number
• Product model and serial number (SN), if available
• A clear description of the issue
• Photos or a short video for product, damage, or error-code issues
• Shipping address or delivery postal code for logistics questions

Business and Program Inquiries

Wholesale, retailer, distributor, affiliate, sponsorship, and media inquiries may be submitted through the relevant program page or sent to support@yiboshi-us.com. Sponsorship inquiries may also be sent to support@yiboshi-us.com if that address is active.